Knowbo

Overview

Knowbo is a no-code AI chatbot builder that trains on your website content automatically. The setup takes four steps: enter your sitemap URL, let Knowbo crawl and learn your documentation, customize the chatbot's appearance to match your brand, and paste an embed snippet into your site. The entire process takes minutes. Once deployed, Knowbo answers visitor questions using only the content from your website or help center. It doesn't hallucinate or pull from the general internet. If a user asks something outside your documentation, the chatbot acknowledges it can't answer that rather than making something up. This makes Knowbo particularly useful for product documentation, help centers, user manuals, and knowledge bases. It deflects the common, repetitive questions that would otherwise go to your support team, freeing up agents for complex issues. The Expert and Ultimate plans include auto-update, which means Knowbo re-crawls your site regularly and incorporates new pages and updated content automatically. No manual retraining needed. The Ultimate plan removes Knowbo branding from the chat widget entirely for a fully white-label experience.

Features

• URL-based training -- Enter your sitemap or URL and Knowbo builds the chatbot knowledge base automatically
• No-code setup -- Four-step setup process with no programming required
• Documentation-grounded answers -- Chatbot only answers from your content, no hallucinated responses
• Embed code -- Single code snippet deploys the chatbot on any website
• Brand customization -- Customize chatbot name, avatar, and colors to match your identity
• Auto-update -- Expert and Ultimate plans automatically re-crawl and incorporate new content
• Chat history -- Review past conversations to identify documentation gaps and common questions
• Custom instructions -- Guide chatbot tone, scope, and response style on Expert and Ultimate plans
• Priority support -- Dedicated support on Expert and Ultimate plans
• White-label option -- Remove Knowbo branding entirely on the Ultimate plan
• Multi-chatbot management -- Run up to 10 chatbots on the Ultimate plan for multiple products or sites
• 7-day free trial -- Test all features on any plan without a credit card

Best For

SaaS companies and software teams with documentation-heavy products who want to deflect repetitive support tickets, E-commerce businesses that want to answer product, shipping, and policy questions automatically without hiring more support staff, Agencies managing multiple client websites who need separate chatbots for each client's documentation, Marketing teams and customer success departments who want to offer 24/7 self-service information to website visitors

How It Works

Start by entering your website's sitemap URL or the URL you want Knowbo to crawl. Knowbo processes the pages, ingesting the text content and building a knowledge model specific to your site. This happens in minutes for most documentation sites. Next, customize the chatbot widget: choose colors, a name, and an avatar that match your brand identity. This step requires no coding. Copy the generated embed code snippet and paste it just above the closing tag of your website. The chatbot is now live and can handle visitor questions immediately. When a user types a question, Knowbo searches its trained knowledge base (built from your site) and returns a relevant, sourced answer. Chat history is available on Expert and Ultimate plans so you can review conversations and identify gaps in your documentation. Auto-update keeps the knowledge base fresh without manual intervention.