DealerAI

Overview

DealerAI is an AI-powered customer engagement and automation platform designed exclusively for car dealerships. It replaces the manual work of answering shoppers, following up on leads, and booking appointments with AI that runs 24/7 across every channel. The platform covers website chat, Facebook, Instagram, and SMS, so whether a shopper reaches out at 2am or during a busy sales weekend, they get an instant, accurate response. DealerAI integrates with dealership CRMs via ADF leads format, so every conversation becomes a tagged, actionable lead in the existing system. The AI is multi-lingual, trained on automotive sales and service contexts, and can handle complex questions about inventory, financing, and service appointments. Plans are priced per site per month, starting at $599 for the chatbot module and scaling up to the All-In-One package at $1,499, which adds Voice AI and advanced campaign management. A 30-day free trial is available with no commitment required.

Features

• AI Website Chatbot -- handles inbound customer questions and inventory lookups 24/7
• Social Media Chat -- automates responses on Facebook Messenger, Instagram DMs, and SMS
• Appointment Scheduling -- books test drives and service appointments directly within conversations
• CRM Integration -- syncs every lead to dealership CRMs via ADF leads format
• SMS and Email Follow-Up -- automates personalized follow-up sequences for every inbound lead
• Voice AI -- handles inbound phone inquiries with AI-powered voice agents
• Multi-Lingual Support -- AI responds in multiple languages for diverse customer bases
• Lead Nurturing -- AI-driven message sequences keep prospects engaged until ready to buy
• Centralized Analytics -- tracks lead volume, response rates, and conversion performance across all channels
• Campaign Management -- advanced outreach campaigns and sequence management for the sales team
• Photo Analysis -- AI reads shopper-submitted vehicle photos to surface matching inventory
• Multi-Rooftop Management -- dealer group packages support multiple locations with shared inventory
• 30-Day Free Trial -- test the full platform before committing to a paid plan

Best For

Car dealerships that need 24/7 AI coverage across website, social, and SMS channels, Sales managers who want automated lead follow-up without hiring additional BDC staff, Dealer groups managing multiple rooftops who need centralized lead tracking and analytics, Service departments scheduling appointments via AI without manual phone coordination

How It Works

DealerAI gets installed on the dealership website and connected to social accounts and SMS during setup. Once live, the AI chatbot handles inbound customer questions on the website, Facebook Messenger, Instagram DMs, and SMS simultaneously. It looks up inventory, answers questions about pricing and trade-ins, and books service or test drive appointments directly in the conversation. Every lead captured syncs to the dealership CRM via ADF integration. The Reach plan adds automated follow-up sequences that trigger based on lead behavior, sending personalized SMS and email messages to keep prospects engaged without manual outreach. The All-In-One plan layers in Voice AI for inbound phone inquiries, plus advanced campaign management and centralized analytics for the entire dealership's lead pipeline. Dealer group customers get multi-rooftop management with shared inventory and centralized performance tracking across all locations.